Terms of service
TERMS & CONDITIONS
Last Updated: May 2026
Welcome to ZHA. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our services.
---
1. GENERAL
This website is operated by ZHA. Throughout the site, the terms “we”, “us”, and “our” refer to ZHA.
By visiting our website and/or purchasing from us, you agree to be bound by these Terms & Conditions, including all policies referenced herein.
We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice.
---
2. PRODUCTS
All products displayed on our website are subject to availability.
We make every effort to display product colors and details accurately. However, actual colors may slightly vary depending on your screen settings and lighting conditions.
Due to the nature of garment production, slight variations in print placement, stitching, and fabric texture may occur.
---
3. PRICING
All prices listed on the website are in Indian Rupees (INR).
Prices are subject to change without notice.
We reserve the right to modify or discontinue products at any time.
---
4. ORDERS
Once an order is placed, you will receive an order confirmation email.
ZHA reserves the right to refuse or cancel any order for reasons including but not limited to:
* product unavailability
* suspected fraudulent activity
* incorrect pricing or information
* violation of these Terms
If your order is cancelled after payment, a refund will be processed to your original payment method.
---
5. SHIPPING
Orders are typically processed within 2–7 business days.
Delivery timelines may vary depending on location and courier operations.
ZHA is not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details.
---
# 6. RETURNS & EXCHANGES
We only accept exchanges for:
* damaged products
* defective items
* wrong item received
* size exchange requests (subject to stock availability)
Items must be:
* unused
* unwashed
* returned in original packaging
Exchange requests must be raised within 3 days of delivery.
We do not offer refunds unless the product received is damaged or incorrect.
---
7. INTELLECTUAL PROPERTY
All content on this website, including:
* logos
* graphics
* designs
* product visuals
* photographs
* branding elements
are the intellectual property of ZHA and may not be copied, reproduced, or used without written permission.
---
8. USER CONDUCT
You agree not to:
* misuse the website
* engage in fraudulent activity
* attempt unauthorized access
* use our content for illegal purposes
Violation may result in termination of access to our services.
---
9. LIMITATION OF LIABILITY
ZHA shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability shall not exceed the amount paid for the purchased product.
---
10. PRIVACY
Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of information as described in our policies.
---
11. GOVERNING LAW
These Terms & Conditions shall be governed by and interpreted under the laws of India.
Any disputes shall be subject to the jurisdiction of the courts in India.
---
12. CONTACT
For questions regarding these Terms & Conditions, contact us at:
Email: zhasupport@gmail.com
Instagram: @_zhaofficial_
Business Name: Seiyoan Traders
Thank you for supporting ZHA.